Frequently Asked Questions

What are file formats supported for instant quotation?

Merudynamics currently supports STL, OBJ, PLY files for instant quotations.

What is the maximum file size supported on the platform?

Merudynamics supports file of size upto 32MB.

Is there any NDA (Non-Disclosure-Agreement) signed by vendors?

All the vendors on board on our platform sign a NDA. If you have any special requirements please email us.

What if I get faulty parts? How do I get refunds?

If there is a manufacturing defect we will resend the parts. If there are defects in design, that responsibility lies with user.

Is there any cancellation policy for placed orders?

If you cancel the order before manufacturing begins, then we will give you a full refund.